Box Broadband Service Status
Box Broadband is now part of the Community Fibre family. This status page remains in place for the convenience of existing Box Broadband customers.
If you are a Community Fibre customer, please click here instead.
This page offers a basic status check for all of our service areas. If you are experiencing problems with your connection, please get in touch via [email protected] or 01483 904123.
Upcoming Maintenance
14/12/24 22:00 to 15/12/24 05:00 - Storrington - Maintenance is being undertaken by an upstream provider which is likely to impact our services to this area. Unfortunately despite our best efforts, the work was unable to be commenced any later than 10pm. Customers should expect an outage of between one and three hours during this maintenance window.
Current Faults
There are no known issues at this time.
Information
There are no informational messages at this time.
This information was last updated on: 09/12/2024, 12:06:25
If a fault is listed above, a further update is due before: 09/12/2024, 16:06:25
The table below shows a very high level status of the equipment in our roadside cabinets. The status shown here does not reflect individual customer connections served by those cabinets.
| Device | Last Checked | Response Time (ms) | Status |
|---|---|---|---|
| OLT - Ashley Park 1 (ISAM) | 2024-12-14 14:25:38 | 3.2ms | |
| OLT - Ashley Park 2 (MF2) | 2024-12-14 14:25:51 | 2.71ms | |
| OLT - Barnham 1 (ISAM) | 2024-12-14 14:26:09 | 6.23ms | |
| OLT - Barnham 2 (MF2) | 2024-12-14 14:25:48 | 6.29ms | |
| OLT - Bexhill 1A (ISAM) | 2024-12-14 14:25:52 | 5.33ms | |
| OLT - Bexhill 1B (MF2) | 2024-12-14 14:25:49 | 6.37ms | |
| OLT - Bexhill 2 (ISAM) | 2024-12-14 14:25:42 | 5.77ms | |
| OLT - Bexhill 3 (MF2) | 2024-12-14 14:25:50 | 6.28ms | |
| OLT - Bexhill 4 (MF2) | 2024-12-14 14:25:52 | 5.97ms | |
| OLT - Bexhill 5 (MF2) | 2024-12-14 14:25:51 | 7.05ms | |
| OLT - Bexhill 6 (ISAM) | 2024-12-14 14:25:46 | 5.3ms | |
| OLT - Broadbridge Heath (MF2) | 2024-12-14 14:25:50 | 7.97ms | |
| OLT - Burgess Hill 1 (MF2) | 2024-12-14 14:25:52 | 7.76ms | |
| OLT - Burgess Hill 2 (MF2) | 2024-12-14 14:25:48 | 9.06ms | |
| OLT - Burwood 1A (MF2) | 2024-12-14 14:25:47 | 2.93ms | |
| OLT - Burwood 1B (ISAM) | 2024-12-14 14:25:45 | 3.06ms | |
| OLT - Byfleet (MF2) | 2024-12-14 14:25:49 | 3.02ms | |
| OLT - Chiddingfold (ISAM) | 2024-12-14 14:25:35 | 3.77ms | |
| OLT - Cobham (MF2) | 2024-12-14 14:25:52 | 4.32ms | |
| OLT - Coombe Park (ISAM) | 2024-12-14 14:25:21 | 3.75ms | |
| OLT - Cranleigh 1A (ISAM) | 2024-12-14 14:25:57 | 3.58ms | |
| OLT - Cranleigh 1B (MF2) | 2024-12-14 14:25:52 | 4.75ms | |
| OLT - Cranleigh 2A (ISAM) | 2024-12-14 14:25:31 | 3.79ms | |
| OLT - Cranleigh 2B (MF2) | 2024-12-14 14:25:48 | 4.41ms | |
| OLT - Dorking 1 (MF2) | 2024-12-14 14:25:50 | 5.12ms | |
| OLT - Dorking 2 (MF2) | 2024-12-14 14:25:52 | 5.46ms | |
| OLT - Eastergate (MF2) | 2024-12-14 14:25:49 | 6.36ms | |
| OLT - Hailsham (MF2) | 2024-12-14 14:25:52 | 3.67ms | |
| OLT - Hassocks 1A (ISAM) | 2024-12-14 14:25:55 | 7.68ms | |
| OLT - Hassocks 1B (MF2) | 2024-12-14 14:25:50 | 7.68ms | |
| OLT - Horsham (ISAM) | 2024-12-14 14:25:47 | 7.98ms | |
| OLT - Hurstpier (MF2) | 2024-12-14 14:25:48 | 8.24ms | |
| OLT - Selsey (MF2) | 2024-12-14 14:25:48 | 6.33ms | |
| OLT - Southwater (MF2) | 2024-12-14 14:25:50 | 10.6ms | |
| OLT - Storrington (MF2) | 2024-12-14 14:25:51 | 5.74ms | |
| OLT - Test Lab | 2024-12-12 12:30:47 | 4.82ms | |
| OLT - Walliswood (Calix) | 2024-12-14 14:28:37 | 10.6ms | |
| OLT - Walliswood (MF2) | 2024-12-14 14:25:52 | 4.46ms | |
| OLT - West Byfleet (MF2) | 2024-12-14 14:25:52 | 2.66ms | |
| OLT - Westcott (MF2) | 2024-12-14 14:25:50 | 5.48ms | |
| OLT - Witterings 1 (MF2) | 2024-12-14 14:25:50 | 7.25ms | |
| OLT - Witterings 2 (MF2) | 2024-12-14 14:25:48 | 7.23ms | |
| OLT - Woodham (MF2) | 2024-12-14 14:25:50 | 2.69ms | |
| OLT - Woodham 2 (MF2) | 2024-12-14 14:25:53 | 3.1ms |