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Box Broadband Service Status

Box Broadband is now part of the Community Fibre family. This status page remains in place for the convenience of existing Box Broadband customers.
If you are a Community Fibre customer in the London area, please click here instead.

This page offers a basic status check for all of our service areas. If you are experiencing problems with your connection, please get in touch via [email protected] or 01483 904123.



Upcoming Maintenance

There is no maintenance currently scheduled.


Current Faults

05/02/25 12:30 - Bexhill - We are aware of a current isue affecting Customers served by our Bexhill 2 cabinet on De La Warr Road. An engineer is on the way to investigate.


Information

There are no informational messages at this time.


This information was last updated on: 05/02/2025, 12:34:01
If a fault is listed above, a further update is due before: 05/02/2025, 16:34:01


The table below shows a very high level status of the equipment in our roadside cabinets. The status shown here does not reflect individual customer connections served by those cabinets.

Device Last Checked Response Time (ms) Status
OLT - Ashley Park 1 (ISAM) 2025-02-15 04:35:39 3.01ms
OLT - Ashley Park 2 (MF2) 2025-02-15 04:35:47 2.91ms
OLT - Barnham 1 (ISAM) 2025-02-15 04:36:16 7.65ms
OLT - Barnham 2 (MF2) 2025-02-15 04:35:50 8.08ms
OLT - Bexhill 1A (ISAM) 2025-02-15 04:35:46 3.24ms
OLT - Bexhill 1B (MF2) 2025-02-15 04:35:51 4.02ms
OLT - Bexhill 2 (ISAM) 2025-02-15 04:35:36 3.11ms
OLT - Bexhill 3 (MF2) 2025-02-15 04:35:51 4.14ms
OLT - Bexhill 4 (MF2) 2025-02-15 04:35:46 5.61ms
OLT - Bexhill 5 (MF2) 2025-02-15 04:35:49 6.27ms
OLT - Bexhill 6 (ISAM) 2025-02-15 04:35:47 5.75ms
OLT - Broadbridge Heath (MF2) 2025-02-15 04:35:50 9.2ms
OLT - Burgess Hill 1 (MF2) 2025-02-15 04:35:48 9.14ms
OLT - Burgess Hill 2 (MF2) 2025-02-15 04:35:50 9.11ms
OLT - Burwood 1A (MF2) 2025-02-15 04:35:52 3.03ms
OLT - Burwood 1B (ISAM) 2025-02-15 04:35:45 3.03ms
OLT - Byfleet (MF2) 2025-02-15 04:35:52 3.01ms
OLT - Chiddingfold (ISAM) 2025-02-15 04:35:35 3.79ms
OLT - Cobham (MF2) 2025-02-15 04:35:49 4.34ms
OLT - Coombe Park (ISAM) 2025-02-15 04:35:21 3.97ms
OLT - Cranleigh 1A (ISAM) 2025-02-15 04:35:56 4.09ms
OLT - Cranleigh 1B (MF2) 2025-02-15 04:35:52 5.01ms
OLT - Cranleigh 2A (ISAM) 2025-02-15 04:35:31 3.71ms
OLT - Cranleigh 2B (MF2) 2025-02-15 04:35:50 4.91ms
OLT - Dorking 1 (MF2) 2025-02-15 04:35:51 4.78ms
OLT - Dorking 2 (MF2) 2025-02-15 04:35:48 5.04ms
OLT - Eastergate (MF2) 2025-02-15 04:35:48 8.21ms
OLT - Hailsham (MF2) 2025-02-15 04:35:51 4.01ms
OLT - Hassocks 1A (ISAM) 2025-02-15 04:35:57 8.44ms
OLT - Hassocks 1B (MF2) 2025-02-15 04:35:49 9.3ms
OLT - Horsham (ISAM) 2025-02-15 04:35:39 7.49ms
OLT - Horsham (MF2) 2025-02-15 04:35:47 7.24ms
OLT - Hurstpier (MF2) 2025-02-15 04:35:46 9.18ms
OLT - Selsey (MF2) 2025-02-15 04:35:50 8.18ms
OLT - Southwater (MF2) 2025-02-15 04:35:48 9.35ms
OLT - Storrington (MF2) 2025-02-15 04:35:50 10.1ms
OLT - Test Lab 2024-12-19 22:10:52 7.83ms
OLT - Walliswood (Calix) 2025-02-15 04:38:33 8.66ms
OLT - Walliswood (MF2) 2025-02-15 04:35:49 4.93ms
OLT - West Byfleet (MF2) 2025-02-15 04:35:52 3.14ms
OLT - Westcott (MF2) 2025-02-15 04:35:49 4.92ms
OLT - Witterings 1 (MF2) 2025-02-15 04:35:50 8.11ms
OLT - Witterings 2 (MF2) 2025-02-15 04:35:48 8.52ms
OLT - Woodham (MF2) 2025-02-15 04:35:51 3.26ms
OLT - Woodham 2 (MF2) 2025-02-15 04:35:47 3.1ms