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Box Broadband Service Status

Box Broadband is now part of the Community Fibre family. This status page remains in place for the convenience of existing Box Broadband customers.
If you are a Community Fibre customer, please click here instead.

This page offers a basic status check for all of our service areas. If you are experiencing problems with your connection, please get in touch via [email protected] or 01483 904123.



Upcoming Maintenance

02/10/2024 00:01-03:00 - Customers in the Storrington area will see some brief service interruptions whilst we install some new equipment, re-route customer cables and perform some works to the power system. We will aim to keep these interruptions as short as possible to minimise inconvenience to customers.



Current Faults

There are no known faults at this time.


Information

There are no informational messages at this time.


This information was last updated on: 01/10/2024, 17:03:07
If a fault is listed above, a further update is due before: 01/10/2024, 21:03:07


The table below shows a very high level status of the equipment in our roadside cabinets. The status shown here does not reflect individual customer connections served by those cabinets.

Device Last Checked Response Time (ms) Status
OLT - Ashley Park 1 (ISAM) 2024-10-06 06:05:37 2.87ms
OLT - Ashley Park 2 (MF2) 2024-10-06 06:05:47 3.42ms
OLT - Barnham 1 (ISAM) 2024-10-06 06:06:11 6.86ms
OLT - Barnham 2 (MF2) 2024-10-06 06:05:44 7.48ms
OLT - Bexhill 1A (ISAM) 2024-10-06 06:05:51 6.02ms
OLT - Bexhill 1B (MF2) 2024-10-06 06:05:45 6ms
OLT - Bexhill 2 (ISAM) 2024-10-06 06:05:40 5.89ms
OLT - Bexhill 3 (MF2) 2024-10-06 06:05:44 5.95ms
OLT - Bexhill 4 (MF2) 2024-10-06 06:05:42 6.11ms
OLT - Bexhill 5 (MF2) 2024-10-06 06:05:43 6.03ms
OLT - Bexhill 6 (ISAM) 2024-10-06 06:05:45 6.05ms
OLT - Broadbridge Heath (MF2) 2024-10-06 06:05:44 7.49ms
OLT - Burgess Hill 1 (MF2) 2024-10-06 06:05:46 6.72ms
OLT - Burgess Hill 2 (MF2) 2024-10-06 06:05:45 7.5ms
OLT - Burwood 1A (MF2) 2024-10-06 06:05:46 3.47ms
OLT - Burwood 1B (ISAM) 2024-10-06 06:05:45 2.86ms
OLT - Byfleet (MF2) 2024-10-06 06:05:46 4.79ms
OLT - Chiddingfold (ISAM) 2024-10-06 06:05:33 2.97ms
OLT - Cobham (MF2) 2024-10-06 06:05:46 4.27ms
OLT - Coombe Park (ISAM) 2024-10-06 06:05:20 3.75ms
OLT - Cranleigh 1A (ISAM) 2024-10-06 06:05:57 4.39ms
OLT - Cranleigh 1B (MF2) 2024-10-06 06:05:46 5.37ms
OLT - Cranleigh 2A (ISAM) 2024-10-06 06:05:30 4.49ms
OLT - Cranleigh 2B (MF2) 2024-10-06 06:05:46 4.35ms
OLT - Dorking 1 (MF2) 2024-10-06 06:05:45 5.25ms
OLT - Dorking 2 (MF2) 2024-10-06 06:05:45 5.21ms
OLT - Eastergate (MF2) 2024-10-06 06:05:42 7.68ms
OLT - Hailsham (MF2) 2024-10-06 06:05:45 4.48ms
OLT - Hassocks 1A (ISAM) 2024-10-06 06:05:51 6.76ms
OLT - Hassocks 1B (MF2) 2024-10-06 06:05:44 7.48ms
OLT - Horsham (ISAM) 2024-10-06 06:05:40 7.67ms
OLT - Hurstpier (MF2) 2024-10-06 06:05:43 6.95ms
OLT - Selsey (MF2) 2024-10-06 06:05:44 7.54ms
OLT - Southwater (MF2) 2024-10-06 06:05:44 8.45ms
OLT - Storrington (MF2) 2024-10-06 06:05:43 5.4ms
OLT - Test Lab 2024-10-06 06:05:43 4.46ms
OLT - Walliswood (Calix) 2024-10-06 06:03:55 4.37ms
OLT - Walliswood (MF2) 2024-10-06 06:05:46 4.41ms
OLT - West Byfleet (MF2) 2024-10-06 06:05:42 3.67ms
OLT - Westcott (MF2) 2024-10-06 06:05:46 5.14ms
OLT - Witterings 1 (MF2) 2024-10-06 06:05:44 6.89ms
OLT - Witterings 2 (MF2) 2024-10-06 06:05:45 6.56ms
OLT - Woodham (MF2) 2024-10-06 06:05:47 2.94ms
OLT - Woodham 2 (MF2) 2024-10-06 06:05:46 2.84ms