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Box Broadband Service Status

Box Broadband is now part of the Community Fibre family. This status page remains in place for the convenience of existing Box Broadband customers.
If you are a Community Fibre customer, please click here instead.

This page offers a basic status check for all of our service areas. If you are experiencing problems with your connection, please get in touch via [email protected] or 01483 904123.



Upcoming Maintenance

14/12/24 22:00 to 15/12/24 05:00 - Storrington - Maintenance is being undertaken by an upstream provider which is likely to impact our services to this area. Unfortunately despite our best efforts, the work was unable to be commenced any later than 10pm. Customers should expect an outage of between one and three hours during this maintenance window.


Current Faults

There are no known issues at this time.


Information

There are no informational messages at this time.


This information was last updated on: 09/12/2024, 12:06:25
If a fault is listed above, a further update is due before: 09/12/2024, 16:06:25


The table below shows a very high level status of the equipment in our roadside cabinets. The status shown here does not reflect individual customer connections served by those cabinets.

Device Last Checked Response Time (ms) Status
OLT - Ashley Park 1 (ISAM) 2024-12-14 14:25:38 3.2ms
OLT - Ashley Park 2 (MF2) 2024-12-14 14:25:51 2.71ms
OLT - Barnham 1 (ISAM) 2024-12-14 14:26:09 6.23ms
OLT - Barnham 2 (MF2) 2024-12-14 14:25:48 6.29ms
OLT - Bexhill 1A (ISAM) 2024-12-14 14:25:52 5.33ms
OLT - Bexhill 1B (MF2) 2024-12-14 14:25:49 6.37ms
OLT - Bexhill 2 (ISAM) 2024-12-14 14:25:42 5.77ms
OLT - Bexhill 3 (MF2) 2024-12-14 14:25:50 6.28ms
OLT - Bexhill 4 (MF2) 2024-12-14 14:25:52 5.97ms
OLT - Bexhill 5 (MF2) 2024-12-14 14:25:51 7.05ms
OLT - Bexhill 6 (ISAM) 2024-12-14 14:25:46 5.3ms
OLT - Broadbridge Heath (MF2) 2024-12-14 14:25:50 7.97ms
OLT - Burgess Hill 1 (MF2) 2024-12-14 14:25:52 7.76ms
OLT - Burgess Hill 2 (MF2) 2024-12-14 14:25:48 9.06ms
OLT - Burwood 1A (MF2) 2024-12-14 14:25:47 2.93ms
OLT - Burwood 1B (ISAM) 2024-12-14 14:25:45 3.06ms
OLT - Byfleet (MF2) 2024-12-14 14:25:49 3.02ms
OLT - Chiddingfold (ISAM) 2024-12-14 14:25:35 3.77ms
OLT - Cobham (MF2) 2024-12-14 14:25:52 4.32ms
OLT - Coombe Park (ISAM) 2024-12-14 14:25:21 3.75ms
OLT - Cranleigh 1A (ISAM) 2024-12-14 14:25:57 3.58ms
OLT - Cranleigh 1B (MF2) 2024-12-14 14:25:52 4.75ms
OLT - Cranleigh 2A (ISAM) 2024-12-14 14:25:31 3.79ms
OLT - Cranleigh 2B (MF2) 2024-12-14 14:25:48 4.41ms
OLT - Dorking 1 (MF2) 2024-12-14 14:25:50 5.12ms
OLT - Dorking 2 (MF2) 2024-12-14 14:25:52 5.46ms
OLT - Eastergate (MF2) 2024-12-14 14:25:49 6.36ms
OLT - Hailsham (MF2) 2024-12-14 14:25:52 3.67ms
OLT - Hassocks 1A (ISAM) 2024-12-14 14:25:55 7.68ms
OLT - Hassocks 1B (MF2) 2024-12-14 14:25:50 7.68ms
OLT - Horsham (ISAM) 2024-12-14 14:25:47 7.98ms
OLT - Hurstpier (MF2) 2024-12-14 14:25:48 8.24ms
OLT - Selsey (MF2) 2024-12-14 14:25:48 6.33ms
OLT - Southwater (MF2) 2024-12-14 14:25:50 10.6ms
OLT - Storrington (MF2) 2024-12-14 14:25:51 5.74ms
OLT - Test Lab 2024-12-12 12:30:47 4.82ms
OLT - Walliswood (Calix) 2024-12-14 14:28:37 10.6ms
OLT - Walliswood (MF2) 2024-12-14 14:25:52 4.46ms
OLT - West Byfleet (MF2) 2024-12-14 14:25:52 2.66ms
OLT - Westcott (MF2) 2024-12-14 14:25:50 5.48ms
OLT - Witterings 1 (MF2) 2024-12-14 14:25:50 7.25ms
OLT - Witterings 2 (MF2) 2024-12-14 14:25:48 7.23ms
OLT - Woodham (MF2) 2024-12-14 14:25:50 2.69ms
OLT - Woodham 2 (MF2) 2024-12-14 14:25:53 3.1ms